Where can I get the card?

You can get the card only from a social welfare or healthcare unit where you are a client and that is part of the Kaikukortti network.

The units that issue the card are listed on the websites of the different Kaikukortti localities. You can find links to the local websites in the Localities section.

Renewing your Kaikukortti

If your Kaikukortti has expired, you can only renew it at the distibuter that issued it. Contact the distributer where you received your Kaikukortti. If your customer service is still valid and your financial situation is tight, you can renew the card. Your Kaikukortti is valid for one year at a time.

Lost or damaged Kaikukortti

If your Kaikukortti is lost or damaged, you can get a new card. Contact the distributer where you received your Kaikukortti.

Mobile Kaikukortti is now available!

If you want to use a mobile Kaikukortti, do this:

If you already have a cardboard Kaikukortti and would like to replace it or add a mobile card, contact the issuer of your Kaikukortti. Anyone can download the Kaikukortti application to their smartphone, but without the help of a card issuer in the Kaikukortti network, the mobile card will not work. The issuer of the card will give you access to the Mobile Kaikukortti.

Download the Kaikukortti application from the Google Play or Apple Store. The application is free of charge.

You log in to the application via your personal email.

When you activate your mobile card, you will also automatically have OmaKaiku at your disposal.

What if the mobile card does not work?
If the mobile card does not work, even though the card distributor has activated it for you, check that you are logging in with the same email address with which the card issuer created your account.

If you have downloaded the mobile Kaikukortti from Google Play before Thursday, February 20, 2025 and the app does not work, please download the app again.

The cardboard card still works
The cardboard Kaikukortti still works, and it is not mandatory to use the mobile Kaikukortti.

OmaKaiku

Even if you do not want to use the mobile Kaikukortti, you can ask the person who issued your Kaikukortti to activate the OmaKaiku service for you. You must have a personal email address to be able to use it.

From the OmaKaiku service, you can, for example:

• see how you have used your own Kaikukortti
• send feedback on cultural and sports venues events (if they have published them on OmaKaiku)
• see what events you can participate in with a Kaikukortti. Unfortunately, not all events will appear on the mobile Kaikukortti or on OmaKaiku. Kaikukortti venues decide for themselves whether to publish their program on OmaKaiku or not.
• You can log in to OmaKaiku at omakaiku.fi.

Mobile-Kaikukortti users automatically have OmaKaiku enabled.

NOTE!
Mobile-Kaikukortti and OmaKaiku are still in the implementation phase. Therefore, the system unfortunately also shows outdated information about events. We are working with the event organizers to fix the situation as soon as possible.